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Service

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Car Buying Guidance and Services

We are committed to providing you with a high quality service experience.

All categories product matrix

 – Passenger cars/commercial vehicles/special vehicles are fully covered

 – Exclusively supply blade batteries/DM-i hybrid systems and other core components

Localization strategy support

 – Regional exclusive agency rights protection

 – Overseas KD factory construction support

Global supply chain security

 – 3 major overseas manufacturing bases (Thailand/Brazil/Hungary)

 – Europe/Middle East/Southeast Asia forward warehousing

BYD Global Export Services: Your Gateway to Smarter EV Wholesale

Powered by Official BYD Resources | Delivering Excellence Worldwide

1. Unmatched Global Reach

Trusted by importers across 30+ countries, with 100,000+ vehicles shipped annually through our proven export ecosystem.

2. Official Cost Advantage

Direct access to BYD’s factory pricing — no intermediaries. Maximize your margins with 15-20% lower procurement costs vs. local distributors.

3. Guaranteed End-to-End Delivery

From production scheduling to port arrival: Streamlined by our integrated network:
– 15-day customs clearance (Shanghai/Ningbo/Gangzhou hubs)
– In-house logistics (20+ bonded warehouses nationwide)
– Pre-shipment compliance (Local homologation pre-certified)

Service Features

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Technician Direct Question
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Extended Service
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Customer Service
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Online Car Knowledge Lectures

Ater-sales Service

01

Reservation Service

We provide you with fast and professional reservation service

02

Reception Service

When you arrive at the store, we will warmly welcome you as soon as possible and provide you with professional reception services

03

Repair and Maintenance

Certified professional technicians will use professional technology and equipment to solve your vehicle problems

04

Quality Control

We will strictly inspect the repaired vehicles to ensure that we deliver qualified products to you

05

Delivery Service

Once the delivery is ready, we will ask for your willingness to deliver the vehicle
Arrange the delivery for you

06

Follow-up Service

We will provide you with a caring return visit after the service is completed

FAQ

Q: What new energy models does BYD provide for commercial operations?
A: We offer a full range of new energy models, including: Passenger cars: Qin PLUS DM-i (taxi preferred), Haibao EV (high-end online car-hailing), Yuan PLUS (SUV rental market) Commercial vehicles: electric buses, electric trucks, etc.
Q: What are the advantages of BYD's battery technology?
A: BYD's independently developed blade battery has the following features: ✓ Ultra-high safety (passed the needle puncture test, zero spontaneous combustion accidents) ✓ Long life (over 3,000 cycles) ✓ Low temperature performance optimization (normal use at -30℃)
Q: How to become BYD's overseas distributor or partner?
A: Only 3 steps are needed: Submit the cooperation intention form (fill out on the official website or contact the regional manager) Qualification review (must have relevant experience in automobile sales/leasing) Sign the agreement and participate in training
Q: What is the minimum order quantity (MOQ)?
A: It depends on the model and region: Whole vehicle export: usually 10 units CKD/SKD cooperation: 50 units (negotiable) Battery/component procurement: separate quotation
Q: How long does it take to deliver?
A: Ready-made cars: 30-45 days (depending on the distance from the port) Customized cars: 60-90 days Urgent orders: Air freight can be coordinated (extra cost)
Q: How to ensure the quality of after-sales service?
A: We provide: ✓ Global unified standard after-sales training ✓ Localized spare parts warehouse (covering major markets) ✓ 24/7 multi-language technical support ✓ Remote diagnosis + OTA upgrade service